Join the team!

Loan Operations Manager 

Updated 6/2026

Summary:  High impact position on a stable high capacity team with caring leadership pursuing healthy growth in business and all of life.

Location and Schedule:  KlinkLoans Fund – Gilbert, Arizona

Full-Time | Monday–Friday, generally 8:30am–5:30pm

Hybrid: 4 days in-office / 1 remote

 

Company and Mission:
Klinkloans Fund is a real estate private equity investment fund and private lender that makes real estate investment loans via a pooled fund of outside investor capital. The employer is Klinkhamer PLC, currently 4 full time and 1 part time employees.

Stewardship Mortgage is the primary business name / brand our borrowers associate us with as Mike Zins and Jean Klinkhamer are licensed Mortgage Loan Originators with Stewardship Mortgage LLC – Private Lending Division.

Klinkloans Fund’s mission is increasing the joy of real estate investing.

 

Company Core Values

Transparent – Courageous, clear, & honest in everything

Steadfast – Unwavering commitment to the highest values

Humble – Others centered & continually improving

Impactful – Producing joyful results in people, properties, and places

Flourishing – Healthy growth in business and all of life

Purpose of This Role

This role exists to serve and support Klinkloans Fund and it’s customers by ensuring loans, systems, and client relationships are handled with intentionality and excellence.

This person runs the team and operation that closes loans and services them, owns the day-to-day execution that keeps deals moving, communication clear, and operations running smoothly—freeing up originator(s) to focus on growth and relationships. This person also will be an office manager and administrator for our small team.

 

Characteristics/Qualities we’re looking for

Organized, detail oriented, reliable, diligent, service oriented and collaborative.

Character/Culture – Integrity, humility, alignment with values, fit with our team relationally

Capability – Ownership and initiative, ability to handle volume and pace

Competency – Execution, accuracy, follow-through

 

Primary Responsibilities

Loan Processing & Closing

• Review and organize incoming loan opportunities, prioritize for originator next steps
• Identify non-viable deals and prepare strong opportunities for follow-up
• Pull comps, property data, and vendor info
• Compile and summarize property and market data
• Help obtain all items required for underwriting
• Order/review credit, criminal, and background checks
• Conduct online background research
• Review borrower documents for completeness and accuracy
• Communicate with borrowers, title, and vendors to move loans to closing as needed
• Close loans, coordinate title, funding, borrower and handle post closing steps

*Important: we have been lending just in AZ since 2012 but are preparing to go National and lend in multiple states which be increasing the complexity of our lending operation significantly. 

Loan Servicing

•   Maintain accurate loan data (MLS, values, notes, slack and mortgage automator)
•   Track LTV, maturity dates, and extensions
•   Communicate with borrowers on status of property to help make extension decisions
•   Support insurance, tax tracking, and servicing updates
•   Help ensure payments are received for all loans on a timely basis

Operations, Systems & CRM

• Maintain accuracy across CRM, loan software, and internal systems
• Organize and manage deal flow, tasks, and communication
• Improve processes and help implement better systems / work flows
• Maintain contact and deal records across platforms
• Add and tag new contacts (iCloud, Go High Level, LinkedIn)
• Keep Dropbox organized (documents, receipts, property files)

Marketing, Leads & Research

• Monitor LinkedIn, Facebook groups, and BiggerPockets for opportunities
• Assist with light posting, outreach, and lead organization
• Help coordinate Weekly Market Update emails and content
• Compile and summarize data for team use
• Redemptive real estate investing group and other event planning for team and customers

Administrative Support to Mike Zins

• Manage email inbox: flag priorities, draft and respond as needed for Director of Operations
• Manage calendar and scheduling
• Send prequalification letters and templates
• Route communication to appropriate team members

Office Manager, Client, Team & Investor Support

• Back office administration lead   
• Execute client (investors and borrowers) follow-up, communication touchpoints, and giftology.
• Support team coordination and quarterly meeting prep
• Handle office mail and in-office administrative tasks

 What Success Looks Like

• The originators (current and future) are freed up to focus on growth
• Loans move efficiently from intake through servicing
• Borrowers experience proactive, clear communication
• Client relations are enhanced and strengthened (investors and borrowers)
• Systems are organized, accurate, and improving, Nothing critical falls through the cracks
• The team is supported and free to grow the fund.

Experience & Background

Preferred: 2+ years in lending or title, or real estate

High capacity administrative or operations experience.

We are open to less experience if the right person.

 

Compensation

Based on experience: in the range of  $47k- $80k annual

Includes profit sharing  (after 90 days)

Plus extensive benefits package.

 

Benefits

Medical benefit starts immediately, all other benefits will be eligible after 90 days of employment date (or more, see specific benefit for details).

 

Flexible Paid time off

401k Retirement Matching Program.  Eligible after 6 months of employment, matching from Company of up to 4% if employee contributes 5% of their paycheck.

Medical – Employer pays 80%, employee pays 20%,  can be used towards any health plan, amount based on Medi-Share  $3,000 yearly deductible  (AHP) (https://stewardship.pro/medi-share/) 

Life Insurance, Short term disability. Fitness/health credit. House cleaning , Counseling/Therapy 

Matching giving to charitable organizations.

 

Commitment: Due to the training time, commitment, and critical function of this job, we are asking for a signed 1 year commitment to the job.  

 

Technology we use: Apple (Macbook) laptops, iPhone (preferred), cloud based loan software (Mortgage Automator), Slack, Dropbox, Google docs, Quickbooks online, iMessage, ARMLS, Excel spreadsheets, Word, and Adobe Acrobat (PDF documents), docusign for electronic signature, County e-recording website.  Learning and incorporating AI technologies

 

Equipment Provided: Laptop, mileage reimbursement at IRS rate (does not include to and from Stewardship Office), desk / working space at Stewardship Office.  Home office equipment after 90 days.

 

Hiring Process: 

• Candidates submit video entry answering key questions, with resume
• Select candidates will interview in person with Mike Zins and Jean Klinkhamer
• Final candidates will complete assessments and interview with Klinkloans team
  

Work Environment and Culture

We work hard believing our excellence and commitment to customer satisfaction is key to our brand and reputation. We believe that when our customers are so pleased with our work and results that they joyfully and regularly refer new business and customers to us, then we are doing our best marketing and most effective means of growth.  We are continually improving, innovative, and quick to adjust to market changes and opportunities. We value absolute integrity, long term relationships, our family and friendships and work/life balance. We have fun, laugh, and care for one another. We are a tight knit, self-motivated and high performing team.

 

Contact:
Mike Zins – Director of Operations & Loan Originator  480-888-6319 – mike@klinkloans.com  

Our office is part of the Stewardship Office and we are connected to their team and culture. 

1094 S Gilbert Rd Ste 210

Gilbert AZ 85296

 

To Apply:

If you are interested in this position, please submit the following to mike@klinkloans.com:

 

• Your resume
• A recorded video of yourself via Loom that is 2-5 minutes long, and answers the following questions:

• • Describe who you are
  • Why do you think you would be a good fit for this job?
  • Why do you want to be a part of Klinkloans Fund and helping meet it’s mission?
  • Which of our core values resonates the most with you and why?